24/7 Hotline for remote support by specialist

The hotline option is an add-on to the service contract, that gives you 24/7/365 access to remote support for maintenance and troubleshooting -  online or via phone... Our specialists will always be ready to support you.

Urgent mobilization of highly skilled technicians 24/7

Physical service teams are ready to mobilise at quay site within a predefined time frame. The time frame is predefined by the contract – within the agreed / defined mobilisation time.

Backed by in-house capabilities

Our hotline and response teams benefit from not ONLY being a service provider – but also largely an EPC project business. Due to our EPC business, our back office is packed with experienced designers, engineers and specialists – all with a thorough knowledge of all systems offshore.

 

We take pride in putting these in-house capabilities to use for the benefit of our customers and their assets.

previous project that included

Hotline and response

See more

20. September 2022 Arcadis Ost - 5-year service agreement

30. August 2021 5-year telecom framework agreement

15. April 2021 Nordsee One Service Agreement